Employer’s Expectations Versus Performance of Fresh Graduates: Business Schools

Authors

  • Ume Amen

Abstract

The purpose of this research paper is to determine the gap between the performance of fresh graduates and employers’ expectations through KSA (knowledge, skills and abilities) approach in service industry. The banking sector was chosen for this research. The core area covered in this research were Attitudes, Knowledge and Skills, a company anticipates from freshgraduates. Questionnaire for the survey was designed to assess the gap on these three major variables. To analysis the findings, T-Test & regression were applied. The findings indicated that the gap does exist between the expectations of employer and performance of fresh graduates.The results of the findings can be significant for both the employer and fresh graduates to implement remedial measures. Universities can also work on these areas to polish up the skills of graduates. Furthermore, corporate world should also keep their expectations within the realm of reality. Secondly, they too are responsible to develop the capabilities of graduates. The conclusion lead to recommendations that business schools as well as employers need to review their teaching methodologies and development programs to enhance the skills and competencies of their employees.Keywords: Attitude, Employer Expectations, Fresh Graduates, Knowledge, Skills.

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Published

2014-12-01

Issue

Vol. 9 No. 2 (2014): Market Forces Research Journal Volume 9 No 2

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Articles

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