Dynamics Of Workplace environment with The Mediating Role of Motivations in the Telecom Sector of the Emerging Economy
DOI:
https://doi.org/10.51153/mf.v17i2.578Keywords:
Workplace Environment, Reward System, Motivation and Employee Performance, Path-goal Theory, Telecom SectorAbstract
This study examines the impact of “workplace environment and reward systems on motivation and employee performance.” It also examines the mediating role of motivation and moderating role of communication in the telecom sector of Karachi, Pakistan. Based on the self-administered questionnaire, we collected 418 responses from the telecom sector employees. This research is quantitative, and the approach is deductive. Using Smart PLS for analysis, we found workplace environment and reward systems affect motivation. The workplace environment and reward system promote employee performance. Motivation has a mediating effect on (i) the workplace environment and employees’ performance and (ii) the reward system and employee performance. The study did not find support for the moderating effect of internal communication on motivation and employee performance.References
AE Barber, R. B. (2000). Compensation, attraction, and retention. Compensation in organizations,.
Afifah, A., & Tielung, M. V. J. (2014). REWARD AND WORKPLACE ENVIRONMENT ON EMPLOYEE PERFORMANCE AT FACULTY OF ECONOMICS AND BUSINESS SAM RATULANGI UNIVERSITY. JURNAL EMBA: JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI.
Alegbeleye, P. G. O., Unegbu, P. V. E., BABALOLA, Y. T., & Philomena, G.-O. (2020). WORK ENVIRONMENT AND EMPLOYEE PERFORMANCE IN UNIVERSITIES LIBRARIES IN SOUTHERN NIGERIA. Global Journal of Applied, Management and Social Sciences.
Alegbeleye, U., BABALOLA, , Philomena,. (2020). workplaceEnviorment and employees performence in unversit liberary in south africa. Global Jornal of Applied, Social and management science.
Anwer khan, M. k., chudrey shoib akhter, ihsan khan. (2020). Dynamics of Job Satisfaction in the Telecom Sector of Pakistan.
Aseanty, D. (2016). Impact of working ability, motivation and working condition to employee's performance; Case in private universities in west Jakarta. OIDA International Journal of Sustainable Development, 9(04), 35-42.
Barnett, R. C., & Gareis, K. C. (2006). Role theory perspectives on work and family. The work and family handbook: Multi-disciplinary perspectives and approaches, 209-221.
Barnett, R. c., Garies, carin c. (2006). the theory perspective of work and family life: Multi deciplinary Approach
Bishop, J. (1987). The recognition and reward of employee performance. Journal of Labor Economics, 5(4, Part 2), S36-S56.
Cerasoli, C. P., Nicklin, J. M., & Ford, M. T. (2014). Intrinsic motivation and extrinsic incentives jointly predict performance: A 40-year meta-analysis. Psychological Bullet.
Chandrasekar, D. K. (2011). WORKPLACE ENVIRONMENT AND ITS IMPACT ON ORGANISATIONAL PERFORMANCE IN PUBLIC SECTOR ORGANISATIONS. International Journal of Enterprise Computing and Business Systems International Journal of Enterprise Computing and Business Systems International Journal of Enterprise Computing and Business Systems.
Chandrasekar, K. (2011). Workplace environment and its impact on organisational performance in public sector organisations. International journal of enterprise computing and business systems, 1(1), 1-19.
Danish, R. Q., Khan, M. K., Shahid, A. U., Raza, I., & Humayon, A. A. (2015). Effect of intrinsic rewards on task performance of employees: Mediating role of motivation. International Journal of Organizational Leadership.
Eberendu, A. C., Akpan, E. O. P., Ubani, E. C., & Ahaiwe, J. (2018). A methodology for the categorisation of software projects in Nigeria Based on Performance. Asian Journal of Research in Computer Science, 1(4), 1-9.
Francis, F., Tizhe Oaya, Z. C., & Mambula, C. J. (2020). Reward System as a Strategy to Enhance Employees Performance in an Organization. Archives of Business Research.
Futrell, C. M. (1975). Salesmen's reward systems: A comparative approach. Journal of the Academy of Marketing Science, 3(2), 328-336.
Gbemi-Ogunleye, P., Alegbeleye, G., Unegbu, V., & Babalola, Y. (2020). Influence of staff training and development on employee performance in University Libraries in Southern Nigerian.
Grzywacz, J. G., Almeida, D. M., Neupert, S. D., & Ettner, S. L. (2004). Socioeconomic status and health: A micro-level analysis o exposure and vulnerability to daily stressors. Journal of health and social behavior, 45(1), 1-16.
Gungor, P. (2011). The Relationship between Reward Management System and Employee Performance with the Mediating Role of Motivation: A Quantitative Study on Global Banks Procedia Social and Behavioral Sciences.
Güngör, P. (2011). The Relationship between Reward Management System and Employee Performance with the Mediating Role of Motivation: A Quantitative Study on Global Banks. 7th International Strategic Management Conference.
Iqbal, A. (2008). Organizational climate and employees' commitment: a study of the pakistani knitwear industry. Paper presented at the Estableciendo puentes en una economía global.
Jayaweera, T. (2015). Impact of work environmental factors on job performance, mediating role of work motivation: A study of hotel sector in England. International journal of business and management, 10(3), 271.
Jayaweera, T. (2016). Impact of Work Environmental Factors on Job Performance Mediating Role of Work Motivation: A Study of Hotel Sector in England. International Journal of Business and Management;.
Kamarulzaman, N., Saleh, A., Hashim, S., Hashim, H., & Abdul-Ghani, A. (2011). An overview of the influence of physical office environments towards employee. Procedia Engineering, 20, 262-268.
Kanwal, K., & Syed, M. (2017). Impact Of Reward System On Employee Performance In Banking Sector. RADS Journal of Social Sciencess & Business Management.
Leblebici, D. (2012). IMPACT OF WORKPLACE QUALITY ON EMPLOYEE’S PRODUCTIVITY: CASE STUDY OF A BANK IN TURKEY. Journal of Business, Economics & Finance.
Linghui Kong, D. M. S. S., naveed Ahmed,. (2021). CSR as a Potential Motivator to Shape Employees’ View towards Nature for a Sustainable Workplace Environment, . Sustainability.
Lyons, S. T., Duxbury, L. E., & Higgins, C. A. (2006). A comparison of the values and commitment of private sector, public sector, and parapublic sector employees. Public Administration Review,.
Mahmood, D. S., & Sarwar , M. A. (2020). Effects of Extrinsic and Intrinsic Factors on Employee Motivation. Asia Pacific Journal of Emerging Markets.
Maidani, E. A. (1991). Comparative study of Herzberg's two-factor theory of job satisfaction among public and private sectors. Public Personnel Management.
Moore, J. R., Maxey, E. C., Waite, A. M., & Wendover, J. D. (2020). Inclusive organizations: developmental reciprocity through authentic leader-employee relationships. Journal of Management Development.
Nanzushi, C. (2015a). THE EFFECT OF WORKPLACE ENVIRONMENT ON EMPLOYEE PERFORMANCE IN THE MOBILE TELECOMMUNICATION FIRMS IN NAIROBI CITY COUNTY. Retrieved from
Nanzushi, C. (2015b). The effect of workplace environment on employee performance in the mobile telecommunication firms in Nairobi city county. University of Nairobi.
Omolo, P. A. (2015). Effect of motivation on employee performance of commercial banks in Kenya: A case study of Kenya Commercial Bank in Migori County. International Journal of Human Resource Studies.
Parashakti, R. D., & Ekhsan, M. (2020). The Effect of Discipline and Motivation on Employee Performance in PT Samsung Elektronik Indonesia. Journal of Reseacrh in Business, Economics, and Education.
Parker, C. P., Baltes, B. B., Young, S. A., Huff, J. W., Altmann, R. A., Lacost, H. A., & Roberts, J. E. (2003). Relationships between psychological climate perceptions and work outcomes: a meta?analytic review. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 24(4), 389-416.
Riaz, H., Akhtar, C., & Aslam, R. (2018). Total rewards and employee performance: Investigating the mediating role of employee motivation in telecom sector. Pakistan Administrative Review, 2(3), 342-356.
Riaz, H., Akhtar, C. S., & Aslam , R. (2018). Total Rewards and Employee Performance: Investigating the Mediating Role of Employee Motivation in Telecom Sector. Pakistan Administrative Review.
Safiullah , A. B. (2014). Impact of Rewards on Employee Motivation of the Telecommunication Industry of Bangladesh: An Empirical Study. IOSR Journal of Business and Management.
Sansone, C., & Harackiewicz, J. M. (2000). Intrinsic and extrinsic motivation: The search for optimal motivation and performance: Elsevier.
Shafiq, M. M., & Naseem, M. A. (2011). Association between Reward and Employee Motivation: A Case Study Banking Sector of Pakistan. SSRN Electronic Journal.
Sharma, J., Dhar, R. L., & Tyagi, A. (2016). Stress as a mediator between work–family conflict and psychological health among the nursing staff: Moderating role of emotional intelligence. Applied Nursing Research, 30, 268-275.
Thobaben, M., & Woodward, W. (1996). Workplace security for home health care employees. Journal of Home Health Care Practice, 8(6), 58-65.
Downloads
Published
Issue
Section
License
- Copyright of all the submissions to the Market Forces will remain to the contributors.
- Anyone is allowed to distribute, remix, tweak, and build upon his/her work, even commercially, as long as it is credited/cited to the original contributors of the Market Forces.
